Storm Warnings for Management – Why and How Problem Solving Can Fail and What to do About It.

  • 12 Feb 2019
  • 11:00 AM
  • 19 Mar 2019
  • 1:00 PM
  • Redstone Federal Credit Union 220 Wynn Drive Huntsville, AL


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Speaker: Tom Adair

       Tom has 30 plus years’ experience which include leading initiatives at Toyota, the United States Air Force, pharmaceutical and foam manufacturing, hospitals, long term healthcare, elementary schools, colleges and utility power companies.

       Tom is one of only three original Toyota master trainers to develop the Practical Problem Solving methodology. 

       At Toyota, Tom focused upon developing courses for problem solving, team building, meeting facilitation, instructional techniques, quality circles, standardization, conflict management and other tools and techniques of lean systems (Toyota Production System).  

       He assisted in implementing problem solving techniques for the Scott County School System (in Kentucky) for grades Kindergarten through the Twelfth Grade. This was the first program in the United States designed to develop students in communication, teamwork, and problem solving.

       Tom developed, implemented, and administered the first quality circle program for Toyota in North America.  Toyota Motor Corporation in Japan calls him the “Father of Quality Circles in North America.” He was the first person outside of Japan to chair the Toyota International Quality Circle Convention which hosted eighteen countries with Toyota plants. 

       He has served as the Quality Circle resource for all North American Toyota plants, writing policy and training team members, supervisors and management.  He holds many master trainer certificates.

       Tom retired from Toyota Motor Manufacturing, Kentucky, Inc. and wrote the book “SOLVED!  An Approach to Situational Practical Problem Solving.”  It was published July 5, 2018.  The book teaches proper problem solving and critical thinking skills thought the use of case histories.

The Objectives for the Attendees Are:

1. To learn why Toyota developed a new kind of problem solving methodology.

2. To be able to identify the signs, symptoms, and pitfalls of poor problem solving.

3. To learn why 60% of college graduates don’t have critical thinking and reasoning skills.

4. To ask critical questions and use critical reasoning in problem solving.

5. To learn how to properly solve problems from the case histories presented.

© 2018 ATD North Alabama

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