Emotional Intelligence - Your Leadership Advantage

  • 20 Oct 2015
  • 11:30 AM - 1:00 PM
  • Redstone Federal Credit Union - Wynn Drive in Huntsville


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“You can be a successful leader without much emotional intelligence if you’re extremely lucky and you’ve got everything else going for you: booming markets, bumbling competitors, and clueless higher-ups. If you’re incredibly smart, you can cover for an absence of emotional intelligence until things get tough for the business. But at that point, you won’t have built up the social capital needed to pull the best out of people under tremendous pressure. The art of sustained leadership is getting others to produce superior work, and high IQ alone is insufficient to that task. “ Daniel Goleman


Roger will discuss how Emotional Intelligence (EI) can make you a better leader by focusing on a Seven Step Process to effective EI – Observe, Interpret, Pause, Direct, Reflect, Celebrate, and Repeat. He will discuss the concept of “Triggers” and explain why leaders have positive and negative reactions to workplace situations.



Roger Kitchen Jr. is an Organizational Development Specialist with Ai Signal Research Inc. at NASA - Marshall Space Flight Center on Redstone Arsenal. Prior to working for ASRI, he was a Sr. Consultant with Hitachi Consulting and an Human Resources Development Specialist for the US Army Aviation and Missile Command (AMCOM) on Redstone Arsenal in Huntsville, Alabama. He was an Instructor and the Program Administrator for the command’s award winning Leadership Development Programs known as LIFT (Leader Investment for Tomorrow). In addition, Roger is a graduate of the ROI Institute, and the only Certified Return on Investment Professional in Huntsville, trained under Drs. Jack and Patti Phillips, as well as Lean Six Sigma Black Belt trained by the Department of the Army. He holds a BA in Speech Communications and Public Relations, an MA in Christian Management and Leadership, and is a certified Emotional Intelligence Specialist and Human Behavior Consultant utilizing the DiSC model.

Connect with Roger on Twitter @rogerkitchenjr

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